14-Day Exchange & Store Credit

• You may request an exchange or store credit within 14 days of receiving your item.

• Items must be unused, in their original packaging, and in resellable condition.

• Shipping costs for exchanges are the responsibility of the customer unless the item arrived damaged or incorrect.

Custom Orders

• Custom-made items (including personalized engravings, bespoke designs, or modified products) are non-refundable and cannot be exchanged.

• Please review your custom order carefully before finalizing your purchase.

No Cash Refunds

We do not offer cash refunds. Only exchanges or store credit will be issued for eligible returns.

How to Start a Return

To initiate an exchange or request store credit, please contact our support team at vytalbaldez@gmail.com with your order number and reason for return. We'll guide you through the next steps.

Shipping & Handling

At Vytal Bladez, we're committed to getting your blades to you swiftly and safely. Here's what you can expect when placing an order:

Order Processing

• We aim to process all standard orders within 24 to 48 hours, Monday through Friday.

• Orders placed on weekends or holidays will be processed the next business day.

Shipping Times

• Delivery times vary based on your shipping location and selected shipping method.

• Once your order is shipped, you'll receive tracking information to monitor its journey.

Custom Orders

• Custom-made items typically require 3 to 5 weeks for production and fulfillment.

• Laser-engraved items crafted locally may ship sooner—please contact us for estimated timelines.

Additional Notes

• We are not responsible for delays caused by carriers, customs, or weather-related disruptions.

• Please ensure your shipping address is accurate to avoid delivery issues.

If you have questions about your order status or need help choosing the right shipping option, feel free to reach out to our support team at vytaqlbladez@gmail.com.